MANAGING RESERVATIONS AND BOOKINGS




Inventory Management

Whether you are running a hospitality business or travel operation the core business activity evolves from the sales inquiries obtained through the multitude of booking channels directing business to you. Handling your reservations effectively is the basis for success in running your business.




Our Services


It is of vital importance that all reservations are synchronized by a channel manager and the correct room availability is shown at all times via a centralized reservations system . Whether they are inquiries obtained through telephone hotlines, emails inquiries, your website’s booking engine or online travel agents (OTAs); we will advise you the most effective reservations system for your organization after considering the amount of bookings and patterns of booking your business is accustomed to.


Booking Systems

We will advise you the most effective reservations system for your organization after considering the amount of bookings and patterns of booking you obtained on a regular basis.



Channel Management

Our Service Partner's ``24/7 channel manager`` with its centralized reservation system will make room distribution to all your OTAs completely automated, seamless and in work on real-time.



Reservations Management

We are experiences in handling client inquiries via telephone, email and direct inquiries and will give you assistance and tips to instantly communicate and engage with customers in the most professional manner.





What we do

Sylvan Leisure Services is a consultant agency and apart from giving advice on setting up your online marketing operations, we will advice you the most effective way to handle your inquiries and ensuring that they are converted to sales.






Services provided for managing reservations and bookings :

 

  • Providing tips on handling phone hotline and email correspondence with direct inquirers/customers to ensure booking confirmation.
  • Providing assisting on maintaining the booking calendar of the leisure business.
  • Updating and synchronizing all bookings including bookings from Online Travel Agents (OTAs) to the booking calendar.
  • How to handle email correspondence with local travel agents, OTAs and other intermediaries and suppliers.
  • Advice on invoicing customers and agents to receive the payments after booking confirmation has been done.



Lets Get Started
with your project


We will help you to achieve your goals and to grow your business.


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